Privacy Policy
Last updated: 13 November 2026
GridCub sells digital templates. This policy explains what we collect, why, and what you can ask us to do about it. We keep it short on purpose.
1. What we collect
- Email address — to deliver your files, send receipts and respond to support requests.
- Order details — which product you bought, the amount and the date. We receive these from our payment provider.
- Basic analytics — pages visited, referring source, approximate country and device type. Aggregated, not linked to your name.
2. What we never collect
- Card numbers, CVV codes or bank credentials. Payment details are entered on our merchant of record's checkout and never reach our servers.
- Government identification, unless you send it to us voluntarily in a support email.
3. Who processes your data
- Merchant of record — handles payment, invoicing and sales tax, and acts as the legal seller for your purchase.
- Email delivery provider — sends your download links and receipts.
- Web hosting and analytics — serves this website and records aggregate traffic statistics.
We do not sell your personal information, and we do not share it for advertising.
4. Cookies
This site uses only what is needed to serve pages and measure aggregate traffic. We do not run advertising cookies or cross-site tracking pixels.
5. How long we keep it
Order records are kept for as long as required for tax and accounting purposes. Analytics data is retained in aggregate. Support emails are deleted after the issue is resolved, unless they relate to an order record.
6. Your requests
You can ask us to confirm, correct or delete the personal data we hold about you, or to stop emailing you. Write to [email protected] and we will respond within 30 days. Order records required by tax law may be retained after a deletion request.
7. Children
Our products are intended for business use by adults. We do not knowingly collect information from anyone under 16.
8. Changes
If this policy changes, the new version will appear on this page with an updated date.
9. Contact
GridCub · [email protected]